You can manage your subscription directly from your account dashboard. From there, you can update your delivery frequency, skip a shipment, pause your subscription, update your shipping address, or cancel anytime. Simply log into your account to access all subscription management options.

We're here to help! You can reach our customer support team through our Contact page, or by emailing us directly. We typically respond within 24-48 hours. For urgent matters, please use the contact form on our website and we'll prioritize your request.

Rinse your brush thoroughly after each use and store it in a dry place. Avoid leaving it in a closed container while wet, as this can promote bacteria growth. The bamboo handle is naturally anti-bacterial, but keeping it clean and dry will help it last. Replace your brush every 3 months, or sooner if the bristles show signs of wear.

We stand behind the quality of our products. If you receive a damaged or defective toothbrush, please contact us immediately with photos of the issue. We'll send you a replacement right away at no additional cost. Your satisfaction is our priority.

Yes, our bamboo toothbrushes are designed to be gentle yet effective. The bristles are carefully selected to provide thorough cleaning without being overly abrasive. However, if you have specific dental concerns or conditions, we recommend consulting with your dentist before making any changes to your oral care routine.

Every Toothily brush is made from real, sustainably-grown bamboo, not factory-stamped plastic. That means natural differences in grain, color, texture, and engraving depth are completely normal. These variations don’t affect quality or performance and aren’t considered defects — they’re simply the organic characteristics of an authentic, natural material, making every brush one of a kind.

Yes. You select your affirmation during checkout from our full collection. Each brush is laser-engraved with your chosen affirmation before it ships, so every order is made specifically for you.

We offer a growing collection of affirmations across categories including confidence, gratitude, resilience, mindfulness, and self-love. You can browse every option on the product page before choosing the one that resonates most with you.

Yes. Toothily bristles are soft and BPA-free and contain no animal-derived materials. The handle is 100% sustainably sourced bamboo. The entire brush is designed to be as clean and low-impact as possible.

Pull out the bristles with a pair of pliers and dispose of them separately (check your local recycling options). The bamboo handle can be composted or placed in your green waste bin — it biodegrades completely in 2 to 6 months, compared to 400+ years for a plastic brush.

You choose your delivery cadence at signup: every 1, 2, or 3 months. Most dentists recommend replacing your toothbrush every 3 months, so our quarterly plan is the most popular. You can change your frequency anytime from your account dashboard.

Yes. All subscription orders include free shipping. One-time purchases also qualify for free shipping. No minimum order required.

Yes. Toothily makes a meaningful, practical gift. You can purchase a subscription as a gift from the product page. Select the gifting option at checkout and we’ll handle the rest.

A subscription saves you money on every order, includes free shipping, and automatically sends a fresh brush on your chosen schedule so you never have to think about it. You can pause, skip, or cancel anytime. A one-time purchase is a great way to try Toothily before committing to a plan.